Privacy Notice
CAFESON S.A. de C.V. (“the Company”) is responsible for handling personal information collected through Actus ELENA. This English translation is provided for convenience. The Spanish-language notice and applicable Mexican law govern.
Information collected and how it is used
We may collect information when you create an account or use our services, including:
- Name
- Email address
- Mobile phone number
We use this information to create and administer accounts, provide and improve our services, communicate about accounts and updates, protect security and prevent fraud, and meet legal obligations.
We do not share personal information with third parties except as needed to provide our services, comply with law, or with your consent.
You may request access to, correction of, or deletion of your personal information. Contact soporte@actus.io for assistance.
Use of the service
Purpose and scope
When we collect information for a particular service function, we use it within the scope explained for that function.
Disclosure to third parties
The Company will not provide user information to third parties without the user’s consent unless applicable law requires or permits it.
Service providers
Where needed to provide the service, the Company may entrust some or all handling of collected personal information to a service provider. The Company will assess the provider, require confidentiality protections, and maintain appropriate information-management procedures.
Business partners
The Company may share personal information with a business partner when needed to maintain the service. Before sharing, the Company will inform the user of the purpose, partner, responsible party, and categories of information involved.
Account closure
When a user account is deleted after service cancellation, user information will be deleted appropriately under applicable legal and Company requirements.
Changes and questions
This notice may be revised periodically. Users will receive recognizable notice of material changes. The current version is available at actuselena.com and/or actus.io.
For questions, complaints, or comments about this notice or the handling of personal information related to the service, contact soporte@actus.io.